To raise a Support request via the Web Portal:
1 - Log into the online portal, open up an Internet browser and go to:
2 – Click on the Sign-In Button
3 - Enter your USER NAME and PASSWORD, then click SIGN IN
4 – Click “Submit a Request”
5 – Select subject of request from the dropdown list
6 – Fill in your ticket request giving as much detail as possible and any specific error messages
7 – Include screenshots, which can be attached. When the form is complete click on SUBMIT button
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